Acceptable Use Policy
Last updated: June 01, 2026
1. General Partner Obligations
This Acceptable Use Policy (AUP) applies to all partners operating under a Viberest B2B reseller account issued by LLC Vaperi (Identification Code: 433102484, Tbilisi, Georgia). This AUP is incorporated by reference into the Viberest Terms of Service and must be read alongside it. Partners must operate their reseller accounts, white-label storefronts, payment links, and payout ledgers in full compliance with: (a) applicable local corporate and consumer regulations in the partner's country of operation; (b) GSMA eSIM profile provisioning standards; (c) the cellular carrier guidelines of networks included in the Viberest wholesale catalog; and (d) all terms set forth in the Viberest Terms of Service. Where local law imposes KYC (Know Your Customer) obligations on eSIM retailers, partners are solely responsible for conducting and documenting those verifications for their own retail clients.
2. Prohibited & Malicious Activities
Partners are strictly prohibited from engaging in, facilitating, or enabling the following: credit card fraud, stolen card usage, chargeback abuse, or any form of payment manipulation against Viberest or its retail checkout infrastructure; identity theft, impersonation, or fraudulent business registration data provided during partner onboarding; spam marketing, bulk unsolicited commercial messages using Viberest branding or eSIM payment links; automated mass eSIM activations for the purpose of illegal data scraping, network load testing, or botnet relay infrastructure; using Viberest API credentials to build unauthorized competing resale platforms or proxy services that disguise Viberest as a white-label supplier to other unregistered B2B entities; injecting malicious scripts, performing denial-of-service attacks, or attempting unauthorized access to the Viberest B2B portal, databases, or API systems; and any activities that violate applicable telecommunications law, data protection regulation, or international sanctions.
3. eSIM-Specific Restrictions
Partners must comply with the following eSIM-specific usage restrictions in all resale activities: No SIM-boxing — activating eSIM profiles in physical SIM-boxing hardware for traffic arbitrage, call termination fraud, or VOIP bypass schemes is strictly prohibited. No sanctioned country activation — eSIM profiles must not be activated or deliberately routed through networks in countries subject to international sanctions under UN, EU, or US OFAC programs. No IMSI-capture device use — eSIM profiles must not be provisioned into IMSI-catching or surveillance hardware of any kind. GSMA compliance — all eSIM profile downloads must follow GSMA SGP.22 technical standards; partners must not reverse-engineer, clone, or attempt unauthorized re-use of downloaded eSIM profiles. eSIM profiles are single-use and non-transferable between devices per GSMA specifications. Violation of these restrictions may expose the partner to civil and criminal liability under applicable telecommunications law.
4. Payment & Billing Integrity
All balance deposits submitted to the Viberest partner ledger must represent legitimate, legally sourced funds. Partners' markup pricing configurations, payout withdrawal requests, and commission ledger entries must accurately reflect genuine retail transaction histories. Partners are legally liable for any chargebacks triggered through their custom storefront payment links, regardless of whether the partner was aware of the fraudulent transaction at the time. Upon chargeback dispute initiation, LLC Vaperi reserves the right to immediately freeze the affected partner's available balance pending investigation. Investigations are completed within 14 business days. Balances confirmed as associated with fraudulent activity will be refunded directly to impacted cardholders and will not be remitted to the partner.
5. Policy Enforcement & Appeals
Violations of this Acceptable Use Policy are addressed through a tiered enforcement framework: (1) First violation — written warning issued via the partner dashboard notification system; (2) Repeated or material violation — temporary suspension of dashboard access, wholesale catalog, and custom storefront domains; (3) Severe or confirmed fraudulent violation — permanent account termination, balance audit, and potential legal referral. Partners may submit a formal appeal of any enforcement action by emailing compliance@viberest.com within 10 business days of receiving a suspension notice, with supporting documentation. Frozen commission balances under investigation are fully audited within 14 business days of the enforcement action. LLC Vaperi's enforcement decisions are final and governed by the laws of Georgia as stated in the Terms of Service.
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